Strategic Project Manager, Professional Services (Remote)

Procore Technologies is seeking a Strategic Project Manager to join their Professional Services team. In this role, you will lead complex client engagements, ensuring professional services are delivered on time and aligned with client objectives, while collaborating with various internal teams to drive platform adoption.

Responsibilities:

• Lead the full project lifecycle for complex professional services engagements, from project kickoff and discovery through to final delivery and transition
• Facilitate design workshops and develop comprehensive project documentation, including detailed Gantt schedules, resource allocation models, and Change Management strategies
• Partner with PS Consultants, Technical Delivery, Sales, and Product teams to execute against custom Statements of Work (SOWs)
• Act as the "delivery expert" during the pre-sales phase, assisting Sales and Customer Success in scoping engagements, validating timelines, and ensuring a seamless handoff to delivery
• Maintain a personal billable utilization rate of 60-70% while rigorously managing project margins and change control processes
• Rigorously manage project margins, billable utilization, and scope. Proactively identify and manage "scope creep" through formal change control processes
• Serve as the primary point of escalation and reporting; provide internal and external stakeholders with transparent updates on milestones, budget burn, and RAID (Risks, Assumptions, Issues, Dependencies) logs

Requirements:

• 10+ years of experience leading large-scale, billable services delivery within a SaaS or consulting environment
• Proven track record of managing projects with budgets exceeding $100k+, with a focus on high-stakes enterprise implementations
• Advanced skills in managing Gantt-based schedules, resource forecasting, and RAID log maintenance
• Deep understanding of Organizational Change Management (OCM) and the ability to influence C-suite stakeholders through data-driven insights
• Exceptional verbal and written communication skills, with the ability to translate technical requirements into business value
• Ability to travel up to 30–40% for client on-sites and internal strategy sessions
• Experience with web/mobile documentation management or construction-tech platforms is highly preferred
• PMP and/or CAPM certification is strongly preferred
• Experience within the Construction, Engineering, or Financial SaaS industries is a significant plus