Scorpion is the leading provider of technology and services helping local businesses thrive. They are seeking a Direct Marketing Strategist to guide clients through onboarding and campaign execution, ensuring effective marketing investments and measurable results.
Responsibilities:
- Successfully onboard and manage a portfolio of clients using Scorpion’s Direct Marketing Services
- Re-engage and motivate clients who pause or lose momentum during onboarding
- Collaborate with clients to define clear marketing goals and create customized campaigns across email, direct mail, and text
- Build, manage, and optimize audience segments within ServiceTitan Marketing Pro
- Partner with internal creative and technical teams to develop effective marketing assets
- Track and analyze campaign performance metrics (e.g., open rates, conversions, engagement) to identify opportunities for improvement
- Ensure timely and thoughtful client communication and follow-up
- Proactively identify areas for product enhancement and share client insights with your team
Requirements:
- Bachelor's degree in Marketing, Communications, Business, or a related field — or equivalent experience
- 2+ years of experience working with marketing or client success teams, ideally in a SaaS, marketing, or digital services environment
- Excellent communication skills — you're clear, empathetic, and solution-oriented
- Strong organization and attention to detail with the ability to manage multiple clients and projects
- Creative problem-solver with a proactive mindset
- Collaborative team player who values feedback and continuous learning
- Comfortable analyzing data and using metrics to drive decision-making
- Experience with ServiceTitan Marketing Pro or similar CRM/marketing automation tools is a plus
- Experience with copywriting or editing for marketing content (emails, campaigns, etc.) is a bonus