Business Intelligence Analyst

Third Sector Intelligence is a software (SaaS) company that helps governments, nonprofits, and philanthropies use data to improve the lives of children. The BI Analyst plays a critical role in designing and delivering scalable reporting, dashboards, and data models that translate complex data into actionable business insights, partnering with cross-functional teams and clients to define KPIs and improve data integrity.

Responsibilities:

• Design and deliver scalable dashboards, reports and data models that support strategic and operational decision making
• Design, build, and maintain flexible data models from various sources based on customer requests, including CUSP and other third-party sources, investigate and design integration and analytics
• Identify and address data discrepancies; troubleshoot data-quality issues, validate outputs, recommend, and implement process and performance improvements for data
• Analyze, synthesize, and communicate complex data-related issues to both internal colleagues and external clients
• Implement and draft 'Analytics Snapshot' for monthly data report cards, including a specific analysis of clients' internal data or CUSP outputs. Write analytical narratives describing the analysis goals, methodology, findings, limitations, avenues for future analysis, relevance to clients
• Provide client management support by engaging and communicating with clients and contributing to client meetings. Ensure that deliverables are on time and client ready
• Collaborate with cross-functional team to understand data requirements and business needs; partner with engineering and product management teams in the implementation, and operation and use of scalable 3Si products for clients
• Develop and maintain KPI frameworks and performance metrics aligned to business objectives

Requirements:

• Bachelor's degree or greater in a relevant field (e.g. Statistics, Mathematics, Computer Science, Information Systems)
• Proficient with data analysis tools such as SQL, Python, R, SPSS, and/or Stata
• Experience with modern cloud-based data processing platforms such as Spark, Databricks, Snowflake, dbt
• Proficiency in MS Office Suite required. (e.g. Power BI and Tableau)
• Strong consultative and project management skills
• Solid ability to problem-solve and operate with analytical ambiguity
• Excellent interpersonal and communication skills with the ability to utilize multiple communication methods and styles to best reach target audience
• Meticulous attention to detail to ensure accuracy in data analysis
• Ability to work collaboratively in a team-oriented environment