Solutions Engineer

Sifted is a company focused on transforming the logistics industry through its innovative SiftedAI platform. They are seeking a Solutions Engineer who will act as a bridge between Sales, Engineering, and Customer Success, leveraging expertise in parcel shipping to drive client engagement and platform adoption.

Responsibilities:

• Serve as the subject matter expert on parcel shipping, carrier networks, rate structures, accessorial charges, and supply chain optimization
• Translate complex logistics concepts into clear business value for prospects ranging from operations managers to C-suite executives
• Stay current on carrier program changes, industry trends, and competitive dynamics to keep Sifted’s positioning sharp
• Build compelling, executive-ready dashboards and visualizations using BI tools (Sigma, Power BI, Tableau, Looker, or similar) that turn raw shipping data into actionable insights
• Write and optimize SQL queries across modern data warehouses (Snowflake, BigQuery, Redshift) to support prospect evaluations, custom analyses, and proof-of-value engagements
• Translate customer data into KPIs, trend analyses, and savings models that quantify Sifted’s impact — not charts for the sake of charts
• Leverage advanced Excel skills (pivot tables, Power Query, financial modeling) because someone will always ask for the spreadsheet
• Partner with the sales team to lead pre-sales initiatives, product demos, and technical deep-dives with prospective clients
• Sit on sales calls and client meetings as the technical authority — building credibility, handling objections, and aligning Sifted’s platform to customer pain points
• Establish yourself as a trusted advisor to clients at every level, from shipping dock to boardroom
• Capture valuable customer feedback and funnel it to Product and Engineering to drive platform improvements
• Curate and deliver polished presentations that communicate Sifted’s value proposition with clarity and conviction

Requirements:

• Serve as the subject matter expert on parcel shipping, carrier networks, rate structures, accessorial charges, and supply chain optimization
• Translate complex logistics concepts into clear business value for prospects ranging from operations managers to C-suite executives
• Stay current on carrier program changes, industry trends, and competitive dynamics to keep Sifted's positioning sharp
• Build compelling, executive-ready dashboards and visualizations using BI tools (Sigma, Power BI, Tableau, Looker, or similar) that turn raw shipping data into actionable insights
• Write and optimize SQL queries across modern data warehouses (Snowflake, BigQuery, Redshift) to support prospect evaluations, custom analyses, and proof-of-value engagements
• Translate customer data into KPIs, trend analyses, and savings models that quantify Sifted's impact — not charts for the sake of charts
• Leverage advanced Excel skills (pivot tables, Power Query, financial modeling) because someone will always ask for the spreadsheet
• Partner with the sales team to lead pre-sales initiatives, product demos, and technical deep-dives with prospective clients
• Sit on sales calls and client meetings as the technical authority — building credibility, handling objections, and aligning Sifted's platform to customer pain points
• Establish yourself as a trusted advisor to clients at every level, from shipping dock to boardroom
• Capture valuable customer feedback and funnel it to Product and Engineering to drive platform improvements
• Curate and deliver polished presentations that communicate Sifted's value proposition with clarity and conviction
• Deep experience in the parcel/shipping industry — you can speak carrier, speak shipper, and navigate the nuances that only come from years in the space
• Hands-on proficiency with enterprise BI platforms (Sigma, Power BI, Tableau, Looker, Qlik, or equivalent) with the ability to build visualizations and speak credibly to both technical and non-technical audiences
• SQL proficiency across modern data warehouses — comfortable writing queries from scratch, optimizing slow ones, and explaining results to someone who's never seen a JOIN
• Strong communication and presentation skills with a proven ability to hold a room on sales calls, client meetings, and executive briefings
• Advanced Excel skills including pivot tables, Power Query, and financial modeling
• Demonstrated ability to embrace AI as a core tool for problem-solving and innovation
• Experience in SaaS, preferably in a pre-sales or solutions engineering capacity
• Proactive, detail-oriented, and self-driven — you don't wait for someone to tell you what the next step is
• 3+ years in a pre-sales engineering or solutions consulting role
• Experience quantifying shipping spend optimization and building savings models for enterprise shippers
• Track record of partnering with sales teams to close complex, multi-stakeholder deals
• A keen sense for business development — you see pipeline opportunities others miss
• Excellent problem-solving and collaboration skills with a track record of enabling data-driven teams