Aalyria is a leading technology company that supplies laser communications technology and temporospatial software-defined networking platforms to the aerospace industry. The Integration Specialist for Spacetime Customer Onboarding will support customers in evaluating and initializing Spacetime, ensuring a seamless onboarding experience and addressing technical challenges during the integration process.
Responsibilities:
- Collaborate with customers to understand their specific requirements and desired outcomes
- Gather information such as the motion of mobile terminals, ephemerides of satellites, antenna radiation patterns, RF channels and bandwidths, C/N+I thresholds, ground segment network topology, Layer 2 and Layer 3 protocols, ground station coordinates, SLAs, and more
- Translate customer-provided information into the appropriate fields within Spacetime's open APIs (based on gRPC and protocol buffers) writing code to automate the steps in any of Golang, Java, C++, or Python
- Perform the necessary configuration work within Spacetime to initialize the customer's instance, if required
- Work closely with the engineering and customer success teams to address any technical challenges or requirements during the onboarding process
- Provide technical support and guidance to customers during the evaluation phase, ensuring a smooth transition into using Spacetime
- Document and communicate customer-specific configurations and requirements to internal teams
Requirements:
- Strong understanding of networking and communications technologies
- Proficiency in gRPC and protocol buffers
- Excellent communication and interpersonal skills to effectively collaborate with customers and internal teams
- Detail-oriented with the ability to gather and interpret complex technical information accurately
- Strong problem-solving skills to address technical challenges during the onboarding process
- Ability to manage multiple customer engagements simultaneously
- Familiarity with satellite orbits, wireless communications, antenna types, and networking essentials is a plus
- Proficiency with gRPC and protocol buffers
- Strong problem-solving skills to address technical challenges during customer onboarding
- Familiarity with satellite deployment, wireless communications, antenna types, and networking essentials is a plus