Senior Product Designer, In-Store (SevenRooms)

DoorDash is a technology and logistics company that empowers local economies and is committed to building innovative solutions for the hospitality industry through its SevenRooms platform. They are seeking a Senior Product Designer to create cohesive experiences across software solutions for global hospitality operators, focusing on designing features that enhance user interactions and streamline operations.

Responsibilities:

• Design complex, high-impact operational experiences
• Shape end-to-end workflows for restaurant operators, GMs, and hosts, translating messy real-world behaviors into intuitive product interactions that reduce friction in fast-paced environments
• Turn ambiguity into product direction
• Partner closely with product and engineering leadership to frame problems, evaluate tradeoffs, and drive clarity across highly variable use cases and competing user needs
• Own systems, not just screens
• Create scalable interaction models and reusable patterns across interconnected product surfaces, balancing simplicity with functional depth in multi-actor environments
• Drive product from 0 to 1
• Contribute meaningfully to early-stage exploration, concept development, and definition of new capabilities, helping shape the trajectory of emerging initiatives before they are fully formed
• Engage deeply with real users
• Synthesize research, feedback, and operational realities into actionable insights, using iteration and validation to refine solutions that work in the wild, not just in theory
• Collaborate in a high-ownership design culture
• Work alongside senior designers, PMs, and engineers to critique, elevate, and evolve work continuously, contributing to a team that values systems thinking, craft, and domain depth
• Simplify without losing power
• Tackle challenging domain complexity and translate it into cohesive, approachable experiences that enable confident decision-making for professionals under time pressure

Requirements:

• 5+ years of product design experience at a B2B or B2B2C SaaS company with experience designing successful consumer-facing product features end-to-end
• Proven ability to work directly with customers to grasp complex workflows, then use that understanding to clearly articulate a perspective on the product's User Experience (UX)
• Ability to translate user needs, goals, and pain points into highly functional designs with a keen eye for visual detail, layout, hierarchy, typography, and animation
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement, plus an open mind and flexibility around testing new approaches
• Solid understanding of HTML and CSS fundamentals and can communicate with engineers to ensure designs are correctly implemented
• Comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities