Sr. Manager, Field Engineering

Databricks is the data and AI company that provides a platform for data intelligence. The Sr. Manager, Field Engineering will drive field effectiveness for the Product and Adoption Architects team, collaborating with cross-functional teams to execute product priorities and enhance product adoption.

Responsibilities:

• Manage a diverse team of Adoption and Product Architects to achieve customer, company, and product line adoption
• Work with your team to define the strategy for multiple scalable and repeatable product programs
• Evangelizing programs with leadership & cross-functional stakeholders through regular cadences – building awareness, identifying & resolving conflicts (e.g., priority differences), and driving adoption of program levers
• Build up a portfolio of effective and engaged EPL communities that are developed, fostered, and matured over time
• Orchestrate the build and management of high-quality field material to drive product programs, including positioning and enablement for internal, customer, and partners
• Engaging supporting resources (e.g., strategy, ops, programs) to triage the team’s needs and secure a consistent level of support
• Metrics include: Product-line Consumption, Program activity KPIs, and size and engagement of the EPL community

Requirements:

• 7+ years of experience building, leading, and managing technical field engineering teams
• Experience in hiring, onboarding, coaching, and mentoring teams to mature and grow into highly capable individual operators as well as exceptional team players
• Proven trusted advisor to field and product executives who drive strategic decisions with data
• Strong execution and ability to drive outcomes in the face of ambiguity
• Strong leadership skills - ability to coordinate with various roles across GTM and R&D that contribute toward product line adoption