Validation Sales Solutions Engineer - US

Kneat Solutions is a company focused on transforming validation processes in regulated organizations through innovative software. They are seeking a Sales Solutions Engineer to deliver technical support during the sales process, ensuring customers understand the value of the Kneat Gx software solution within the Life Sciences sector.

Responsibilities:

• The role owns the delivery of the technical sale of the Kneat Gx solution. This requires:
• Being an SME in both the Kneat Gx Software and the Validation Industry to effectively present the value of the solution
• Working closely with the sales and marketing teams on leads and opportunities with customers
• Providing technical support to the sales team or directly to the customer, to ensure the customer fully understands the value and benefit of the Kneat Gx solution
• Owning the delivery of the technical input to the sales process, ensuring value is demonstrated effectively and efficiently
• Liaising effectively with the sales team, to ensure that the correct technical information is being shared with the customer
• Overview and maintenance of demos, trial and workshop databases, product information, etc
• Being a Subject Matter Expert for Kneat products and technology, and its applied use in industry
• Being a Subject Matter Expert in Validation Processes within the Pharmaceutical and Medical Device Industries
• Working closely with the Contract Manager to ensure Proposals, RFP’s and Questionnaires have correct technical and scope information
• Liaising with the Kneat Professional Services Team, Account Managers (where applicable) and the Process Engineering Team, requesting support and resources where needed and collaborating on developments with existing customers
• Ensuring the success of customer workshops and pilots through effective process mapping and training
• Ensuring the solution sold to the customer is technically sound and assisting with the handover process to the project team

Requirements:

• Graduation from a post-secondary institution with a bachelor's degree, ideally in Engineering or Quality
• Ideally working as a Validation Engineer, Mechanical Engineer or Quality Engineer in a Life-Science company or previously from this background currently in a similar role in a software company
• Good communicator with customer facing experience a distinct advantage
• Experience or Education in Sales would be a benefit, but not necessary