Thunder is a leader in Agentforce implementations seeking a visionary Salesforce Developer to innovate AI-driven government services. The role involves designing, developing, and deploying secure Salesforce Service Cloud and Agentforce solutions while collaborating with architects and project managers to meet national mission needs.
Responsibilities:
- Build and configure secure Salesforce solutions, including autonomous agents capable of interacting with stakeholders using LLMs grounded in CRM data
- Develop and configure Apex classes, triggers, and Lightning Web Components to equip agents with custom 'Actions' required to resolve inquiries
- Implement business logic, automation, and integration solutions for the Case and Knowledge objects in compliance with Federal standards
- Design and deploy Omni-Channel and routing logic to ensure mission-critical work is dynamically assigned to the right resources
- Support secure integrations with legacy Federal systems to ensure the Agentforce engine has a comprehensive basis of knowledge
- Collaborate with BAs and Solution Architects to translate complex mission requirements into high-impact technical designs
- Participate in code reviews and support testing/troubleshooting during UAT to ensure compliance with strict Federal security requirements
- Contribute to DevSecOps pipelines and secure CI/CD practices to ensure rapid, reliable deployment in Federal delivery environments
Requirements:
- 3-5+ years of Salesforce development experience specializing in Apex, LWC, and secure API integrations
- Proven ability to implement business logic and automation within Salesforce; experience with Agentforce or Generative AI grounding is a significant plus
- Familiarity with integrating Salesforce into Federal legacy systems
- Strong troubleshooting and debugging skills in complex, cleared environments
- Extensive knowledge of AMPscript, SQL, and building comprehensive customer journeys
- Experience with secure development practices, Git, and CI/CD pipelines in Federal delivery environments
- Practical expertise in Agile methodology, including managing scrum calls and prioritizing backlogs for complex programs
- US Citizenship required
- Active Security Clearance required
- Bachelor's degree required
- Salesforce Platform Developer I
- Salesforce Certified Agentforce Specialist
- Service Cloud Consultant
- Salesforce Certified Platform Developer II
- Salesforce Certified AI Specialist