Growth Engineer

8090 Solutions is focused on identifying inefficiencies in enterprise operations and delivering AI-powered solutions. They are seeking a Growth Engineer to drive user activation, expansion, and retention by designing systems and automations that enhance product value and user engagement.

Responsibilities:

• Build and optimize lifecycle automation that helps users progress through key product milestones based on their journey, usage, and maturity
• Design welcome flows, follow-up sequences, and in-product or out-of-product engagement systems that increase activation and retention
• Analyze cohorts, funnels, and user journeys to identify drop-off points and translate them into high-leverage growth experiments
• Run experiments aimed at improving activation, retention, expansion, and overall product adoption
• Develop scalable programs to reduce churn and increase long-term customer success
• Build and publish demos that clearly show what Software Factory can do and help convert interest into adoption
• Own and evolve the demo environment, ensuring it stays polished, relevant, and compelling
• Create technical content such as walkthroughs, onboarding materials, enablement assets, reference examples, and case studies
• Partner with growth and product teams to identify which product capabilities are most worth showcasing and what messaging converts
• Help drive expansion within existing customers by creating repeatable adoption motions, internal enablement materials, and usage-growth programs
• Build and maintain onboarding documentation and structured enablement content for users, champions, and enterprise teams
• Create training and developer enablement programs that help customers become proficient and self-sufficient
• Develop issue knowledge bases and RCA-driven support content that reduce friction and help customers resolve common problems faster
• Turn repeated customer questions, blockers, and implementation patterns into reusable internal and external assets
• Build the materials and systems that help enterprise customers navigate internal rollout, stakeholder buy-in, and broader adoption