Manager, Instructional Design

ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals, dedicated to creating a safe and secure cyber world. The Manager, Instructional Design leads a team to develop high-quality learning experiences, translating curriculum strategies into effective instructional materials while ensuring quality and accessibility standards are met.

Responsibilities:

• Manage the design and development of instructor-led and self-paced learning experiences for our Certification Education and Continuing Education programs
• Translate curriculum blueprints, modular structures, and competency frameworks, created by the Manager, Curriculum Architecture, into detailed learning materials, storyboards, and assessments
• Develop instructional materials that reflect strong learning science and accessibility best practices
• Ensure design alignment with assessment strategies and evaluation frameworks developed by the Manager, Learning Assessment & Evaluation
• Ensure high‑quality multimedia and interactive learning assets by supervising development work completed by instructional designers
• Manage project plans, development timelines, and production cycles in alignment with LD&D operational roadmaps
• Allocate resources and manage workload distribution across the Instructional Design team to ensure predictable throughput
• Identify risks early and implement mitigation strategies to avoid delays or quality issues
• Partner with the Sr. Manager, LD&D to ensure smooth execution of portfolio priorities
• Maintain transparent communication across cross-functional partners including Content Development, Learning Technology, PD Operations, and external SMEs
• Ensure all instructional materials meet ISC2 quality standards, accessibility requirements, and DEI expectations
• Conduct internal design reviews, usability checks, and content audits
• Integrate evaluation findings, item performance data, learner feedback, and SME input to refine course content
• Maintain consistency across the portfolio through templates, style guides, and documented workflows
• Work collaboratively with Curriculum Architecture to ensure instructional deliverables accurately reflect defined scope, sequence, and modular structures
• Partner with Learning Assessment & Evaluation to incorporate high-quality assessments that align with learning objectives
• Provide subject matter experts with guidance on instructional design methodology
• Support Learning Technology in packaging, testing, and delivering learning in D2L and OBRIZUM
• Coach and mentor staff to build design capability, technical proficiency, and learning science expertise
• Promote a culture of innovation, accountability, and continuous improvement
• Miscellaneous duties as assigned

Requirements:

• Ability to demonstrate and support the organization's 5 core values – Integrity, Advocacy, Commitment, Inclusion, and Excellence
• Ability to coach, influence, and develop high-performing teams
• Proven ability to collaborate with technical SMEs and cross-functional teams in fast-paced environments
• Ability to collaborate effectively with Architecture, Assessment, Content Development, Learning Technology, and other functions across the Professional Development Team and relevant organization‑wide partners
• Demonstrated ability to introduce improved methods, tools, and design approaches
• Manages, mentors, and develops a multidisciplinary team of learning designers
• Builds a high-performing, collaborative team culture rooted in innovation and accountability
• Identifies skill gaps and leads upskilling initiatives
• Coaches team members in experimentation and scaling proven solutions
• Ensures engagement, development, and sustained capability
• Advanced skill in designing multimodal learning experiences
• Strong written and verbal communication skills, especially for complex technical subjects
• Strong project planning, workflow optimization, and organizational skills
• Strong understanding of adult learning theory, instructional design models, modern learning science, and accessibility requirements
• Familiarity with learning assessment strategies, evaluation methods, and data-driven decision-making
• Proficiency with Learning platforms (D2L preferred), authoring tools, and digital learning ecosystems
• Bachelor's degree in Instructional Design, Education, Curriculum & Instruction, Learning Science, or related field
• 7+ years of experience in instructional design, curriculum development, or adult education
• 5+ years of experience supervising or mentoring instructional design teams
• Experience designing learning for multiple modalities (ILT, VILT, self-paced, blended)
• Work extended hours or overtime, when necessary
• Remain in a stationary position, often standing or sitting, for prolonged periods
• Regular use of office equipment such as a computer/laptop and monitor computer screens
• Up to 10% travel may be required