Soleo Health is seeking a Director, Sales Training and Development to lead the design and execution of a comprehensive training strategy for their national sales organization in the specialty pharmacy and infusion space. The role involves overseeing the development of training programs that enhance the effectiveness and performance of sales professionals while ensuring alignment with business objectives and regulatory standards.
Responsibilities:
- Design and implement a comprehensive sales training strategy that supports both new hire onboarding and continuous development for tenured sales professionals
- Lead the development and execution of the Company’s Sales University training program, ensuring new Territory Managers receive structured and comprehensive preparation for success in the field
- Coordinate and facilitate Sales University sessions, national sales meetings, and other training events
- Manage and continuously enhance Sales Orientation and onboarding programs, ensuring new hires gain foundational knowledge of the Company’s services, sales approach, and industry landscape
- Own and manage the Company’s Sales Fellowship Program, including program structure, curriculum, mentorship alignment, and performance expectations
- Partner with leadership to ensure fellows gain meaningful exposure to sales strategy, specialty pharmacy operations, and the healthcare marketplace
- Evaluate fellowship program outcomes and recommend improvements to strengthen talent development and pipeline building
- Develop engaging training content across multiple learning formats including live training, virtual sessions, e-learning modules, role play exercises, simulations, and microlearning
- Create and maintain training modules covering disease states, infusion therapies, clinical education, reimbursement models, payer landscapes, and patient access services
- Partner with Sales, Operations, Clinical, Marketing, Compliance, and HR to ensure training content remains accurate, compliant, and aligned with company strategy
- Partner with sales leadership to identify skill gaps, performance challenges, and development opportunities across the sales organization
- Develop targeted training initiatives that strengthen consultative selling, account development, clinical knowledge, and strategic territory management
- Support new product launches, service expansions, and territory realignments with the appropriate training strategies
- Develop and maintain a scalable sales training curriculum and knowledge library that supports long-term learning and development
- Ensure training content reflects current trends in specialty pharmacy, regulatory requirements, payer requirements, and evolving market dynamics
- Implement tools and metrics to measure training effectiveness, including sales performance outcomes, competency assessments, and knowledge retention
- Analyze feedback and performance data to refine training programs and improve learning outcomes
- Recommend and implement enhancements that improve knowledge transfer and real-world application in the field
- Utilize a Learning Management System (LMS) to manage training content, track completion, and report on learning activity
- Incorporate modern learning approaches including interactive training tools, gamification, and scenario-based learning
- Collaborate with Commercial Leadership to evaluate, develop, and implement a sales management program designed to further enhance the field sales leader’s skillset
- Act as a key resource to leadership on sales development, onboarding, and field effectiveness initiatives
- Maintain deep knowledge of specialty pharmacy services, infusion therapies, and healthcare market trends
Requirements:
- Bachelor's degree required
- 5+ years of progressive experience in sales training, sales enablement, or commercial learning, preferably within healthcare, pharmaceutical, or specialty pharmacy industries
- Proven experience designing and delivering sales training programs, onboarding initiatives, and field development programs
- Strong knowledge of specialty pharmacy, infusion services, and complex healthcare selling environments
- Experience building training content and delivering both in-person and virtual learning programs
- Strong understanding of adult learning theory, instructional design, and sales enablement best practices
- Excellent presentation, facilitation, and communication skills, including executive level communication
- Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously
- Proficient with Microsoft Office, LMS platforms, and training development tools (e.g., Articulate, Adobe Captivate, Canva, etc.)
- Collaborative leadership style with the ability to influence cross-functional teams
- Strong analytical mindset with the ability to measure training impact and optimize learning strategies
- Understanding of payer dynamics, reimbursement processes, prior authorization workflows, and patient support services
- Experience supporting national or multi-regional sales teams
- master's degree or advanced certification in Training & Development, Instructional Design, Sales Enablement, or a healthcare-related field
- Experience developing Sales University-style programs, structured onboarding programs, or fellowship-style development programs
- Familiarity with disease states such as immunology, neurology, hematology, or rare disorders