Quest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Business Analysis Associate I. The role involves preparing and presenting data analysis to senior leadership, identifying opportunities for efficiency improvements, and collaborating with various business units.
Responsibilities:
- Prepare and present status of various metrics, data/business analysis to Quest senior leadership
- Utilize relevant systems and tools to identify and/or test opportunities for efficiency improvements
- Recognize and pursue continual improvement of inefficiencies in processes (operational or technical)
- Collaborate with other business units and departments on best practice
- Schedule and ad hoc auditing of various systems/databases
- Preparation of reports as needed by management
- Identification/communication of billing and reimbursement issues to management
- Prepares and coordinates presentations/trainings to be used as an educational resource
- May involve some interfacing with clients, managed care customers, IT resources and others when needed
- Assignment of special projects as needed
- Analyze and problem-solve
Requirements:
- High School Diploma/GED (or higher)
- 3+ years of related experience in billing, insurance and third-party receivables or clinical laboratory healthcare industry, database experience OR Bachelor's Degree in lieu of experience
- Beginner level of proficiency with PC based software programs and automated database management systems. Such as but not limited to the following: Outlook (email and calendar), Excel (pivot tables and formulas), Access (pulling database data and queries), PowerPoint, SQL Queries
- Ability to start workday by 8:30AM EST
- Intermediate to advanced level of proficiency with PC based software programs and automated database management systems. Such as but not limited to the following: Outlook (email and calendar), Excel (pivot tables and formulas), Access (pulling database data and queries), PowerPoint, SQL Queries
- Working knowledge of Health Plan reimbursement, medical terminology, ICD-10, EDI/HIPAA transmission files, CPT and HCPCS coding
- Experience with Quest Billing System (QBS) and/or other enterprise billing systems