CAE Applications Engineer

Concepts NREC is seeking a CAE Applications Engineer responsible for supporting and promoting their turbomachinery design software. The role involves technical support, customer training, and collaboration with sales managers throughout the sales cycle.

Responsibilities:

• Assume role as the primary technical contact for the CAE software product suite
• Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training
• Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes
• Create videos, tutorials, and exercises for CAE software features and enhancements
• Maintain a library of presentations that sufficiently demonstrate the capabilities of each code
• Verify and test bug fixes and product enhancements
• Perform technical validation for customers to aid in their purchase decisions
• Assist in product development by gathering and organizing customer feedback
• Support customer training activities
• Stay up to date with our competitor’s strengths & weaknesses
• Compile technical knowledge-based articles from software support database
• Perform other qualified tasks as directed by the CAE Engineering Software Global Support Manager when necessary

Requirements:

• Bachelor's degree in engineering
• 1-2 years of direct applications engineering experience with engineering design software
• Strong communication skills
• Ability to work on a team and meet deadlines
• Goal and detailed oriented
• This position will require global travel up to 20% of working time
• An additional 1-3 years of engineering design and analysis experience, with specific focus on turbomachinery