Manager of End User Engineering

Ascension is a leading nonprofit Catholic health system focused on reimagining healthcare. In this role, you will lead the technical vision for enterprise endpoint management and manage a high-performing engineering team while driving digital transformation initiatives.

Responsibilities:

• Lead the technical vision for enterprise endpoint management, utilizing Tanium and Workspace ONE to remotely manage and secure 100,000+ devices
• Responsible for recruiting, mentoring, and retaining a high-performing engineering team
• Focus on fostering a culture of continuous learning, professional growth, and technical excellence
• Oversee large-scale outsourced partners and managed service providers, ensuring they meet strict performance standards and deliver high-quality results
• Drive enterprise-wide initiatives to transition the workforce from legacy hardware to modern cloud-based systems, utilizing digital experience tools to proactively improve employee productivity
• Build a collaborative environment that bridges technical silos, ensuring the team remains agile and composed while managing multiple high-priority projects in a fast-paced setting

Requirements:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required
• 3 years of leadership or management experience preferred
• Deep knowledge of ITIL frameworks, ensuring the department follows industry-standard best practices for service, support, and security patching
• Proven track record of taking complex, multi-phase technical roadmaps from concept to completion—delivering high-quality results on time and within scope