Technical Business Analyst 2

Everest Consultants, Inc. is seeking a Technical Business Analyst 2 to perform interviews and research to determine IT business requirements and translate them into specifications for complex technical projects. The role involves developing business process models, recommending technology solutions, and acting as a liaison to solve complex business problems.

Responsibilities:

• Develop business process models and documentation
• Develop, define, and build technology bias business cases that will enable business and technology change
• Implement workflow across the organization
• Recommend technology solutions to improve business decision-making with a focus on the core systems, technology strategies and standards
• Conduct analysis of business issues and challenges
• Participate in business process and technology initiatives to improve business performance
• Act as liaison and participate in defining technology solutions to solve complex, multidisciplinary business problems with long-term implications
• Document functional specifications, conversions, upgrades, interfaces, reports, forms, and workflow
• Facilitate group meetings
• Work with end-users to define and executing test scenarios and ensure appropriate end user training
• Establish and maintain effective working relationships with clients across all levels of the organization
• Develop and review audit and control processes to facilitate optimal service performance & operational integrity
• Deal with workload peaks without compromising standards
• Develop and support a knowledge management culture within the organization
• Provide a sustainable IT infrastructure by supplying cross training and functional documentation
• Balance technology and business issues as well as communicating with both technology and business experts
• Provide support to the Infrastructure Systems Analyst to assist in identifying gaps in infrastructure services
• Understand the relationship between an application and the technical services it relies on
• Define an application's portfolio of dependent services and technical needs
• Identify the difference between an application and dependent software
• Work with stakeholders to gather requirements geared towards upgrading to current technology and migrating to new infrastructure
• Audit existing source(s) of record for application information to determine validity of data and make recommendations to correct
• Negotiate priorities and resolve requirement conflicts among various stakeholders
• Develop data flow models to define interdependencies between other applications

Requirements:

• Associate or bachelor's degree in information/Computer Technology, Business Systems, Computer Technology, or a related technical field is preferred
• 7 years of experience is required with a bachelor's degree in applicable fields
• 9 years of experience is required with an associate degree in applicable fields
• 11 years of experience is required without a degree
• Experience should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature
• Familiarity with the IEEE Software Development standards or equivalent
• Demonstrated ability to effectively communicate with highly technical stakeholders to develop requirements
• Strong technical writing skills and the ability to present information concisely and in visual formats
• Technical interviewing skills in the IT environment
• Proficiency with MS Office suite applications (Word, Excel, PowerPoint, Visio, and Project)
• Broad knowledge of IT systems infrastructure, architecture dependencies and requirements
• Experience with System Life Cycle (SLC) processes
• Experience working in a data center or other IT environment
• Some experience in project management and leadership
• Background in writing technical designs and specifications
• Energy/utility industry experience
• Prior analysis experience in developing new infrastructures, utilizing emerging technology