Twin Health is a company focused on improving chronic metabolic diseases through AI Digital Twin technology. The Senior Product Designer will be responsible for creating intuitive tools that enhance the workflows of clinical teams, ensuring a user-first approach in a fast-paced environment.
Responsibilities:
- Champion the Clinical User: Make understanding our coaches and doctors your number one priority. Conduct immersive research to uncover unmet needs, and use those insights to design tools that genuinely make their jobs easier and more effective
- Drive In-Depth Product Thinking: Look beyond isolated features to understand the entire clinical ecosystem. Design holistic, interconnected user journeys that seamlessly bridge desktop/web and mobile touchpoints, anticipating edge cases and systemic impacts before they happen
- Generate Prolific, High-Craft Output: Produce immaculate user journey maps, wireframes, prototypes, and high-fidelity specs at a massive scale and rapid pace. Speed is essential, but it must never compromise the exquisite quality and precision of your visual and interaction design
- Act as a "Chaos Pilot": Operate effectively in high-velocity, ambiguous environments. Embrace ruthless prioritization and triage by rapidly identifying critical design debt and operational bottlenecks, solving them with highly polished, foundational design work
- Influence Without Authority: Drive a cohesive, user-first mindset across product, engineering, and clinical teams. Clearly articulate your design rationale and align disparate groups around a shared vision, even amidst competing priorities
- Innovate with AI: Leverage modern design techniques and developments in AI/ML (including LLM-augmented experiences) to streamline complex clinical workflows through elegant, intuitive interfaces
- Other duties as assigned
Requirements:
- 5+ years of UX/product design experience
- Your portfolio must be a masterclass in both exceptional visual craft and in-depth product design thinking, showcasing complex problems solved elegantly
- Minimum 2-3 years designing complex user interfaces for healthcare, enterprise, or internal clinical tools
- Experience collaborating directly with clinical teams on their workflows is strongly preferred
- Deep expertise in web/desktop information architecture, design patterns, and interaction design
- Ability to confidently navigate native mobile design tasks and constraints
- Experience designing AI/ML augmented experiences
- LLM prompting experience is a distinct advantage
- Ability to communicate clearly with developers regarding technical capabilities and constraints
- Strong verbal, written, and visual communication skills
- Bachelor's degree in design, user experience, HCI, or a related field