Business Data Analyst
United States of America
Full Time
4 weeks ago
No H1B
Key skills
Business Case AnalysisIT Performance Metrics AnalysisData-Driven InsightsPortfolio Management ToolsMS Power BIServiceNowPEO Task TrackerDLA Task Management ToolProject PlanningBusiness Process ReengineeringSharePointEnterprise Task Tracking SystemsGovernmentMilitary Culture ExperienceRelevant CertificationCustomer ServiceBIPower BILeadershipProject ManagementCollaboration
About this role
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services for Defense and Federal customers. They are hiring a Business Data Analyst for a remote opportunity to provide analytical support across portfolio programs, leveraging data-driven insights to improve operational efficiency and inform decision-making.
Responsibilities:
- Provides comprehensive, matrixed analytical support across all portfolio programs by delivering in-depth business case analyses, strategic project planning, and business process reengineering (BPR) initiatives
- Leverages data-driven insights through the analysis of IT performance metrics to inform decision-making and improve operational efficiency
- Demonstrates the ability to clearly present, justify, and defend findings and recommendations to stakeholders at various levels
- Utilizes a wide range of portfolio management and reporting tools, including MS Power BI, EFM Portfolio Task Management systems, PEO Task Tracker, DLA Task Management Tool (TMT), DLA SharePoint, and EFM ServiceNow Workspaces-encompassing Program and Project Management, Strategic Portfolio Management (SPM), IT Service Management (ITSM), and Routing Assignment Visualization for Enterprise Needs (RAVEN)-to effectively track, manage, and optimize portfolio performance
- The position requires excellent customer service skills and technical ability
Requirements:
- Strong analytical skills to conduct business case analyses, interpret IT performance metrics, and generate data-driven insights
- Proficiency in portfolio and task management tools, including MS Power BI, ServiceNow (SPM, ITSM, Program/Project Workspaces), PEO Task Tracker, and DLA TMT
- Experience in project planning and business process reengineering (BPR) to improve efficiency and align with strategic objectives
- Ability to effectively communicate, present, and defend findings and recommendations to stakeholders and leadership
- Familiarity with collaboration and information management platforms such as SharePoint and enterprise task tracking systems
- Seven (7) years relevant experience
- Relevant certification from a nationally recognized authority
- Secret clearance
- Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus
- Experience operating in a Government or Military culture
- Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
- Candidate must communicate effectively with team members, team lead, management, and government customer
- Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision