Vercel is a company that provides developers with tools and cloud infrastructure for building a faster web. The Forward Deployed Engineer will own implementations with enterprise customers, translating their pain points into product solutions and collaborating with various teams to deliver large-scale projects.
Responsibilities:
- Own end-to-end implementations with enterprise customers, from kickoff through production, working through whatever obstacles come up along the way
- Understand customer pain points deeply and translate them into concrete product solutions, feeding signal back to engineering and product teams
- Build internal tools and processes that drive efficiency and scalability across the FDE function
- Collaborate with cross-functional teams including GTM, product, and core engineering to deliver large-scale projects with cross-team dependencies
- Run on-site workshops, discovery sessions, and technical enablement with enterprise customers
- Maintain and operate solutions at high scale, ensuring the highest levels of security and reliability for customer deployments
- Implement identity synchronization and lifecycle management solutions using SCIM, SSO, SAML, and other enterprise standards
- Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes) to deliver scalable, high-availability applications
- Build and maintain high-quality software using TypeScript, Next.js, React, and REST APIs, including direct contributions to the v0 codebase
- Be a daily practitioner of AI-assisted development: v0, Cursor, Claude, Codex, and whatever comes next
Requirements:
- Power user of AI coding tools. You use v0, Cursor, Claude, Codex, or equivalent daily and have a current, working understanding of the AI coding landscape: agents, MCP, context management, local vs. remote execution
- Proficient in Next.js, React, and TypeScript. You're comfortable working directly in a production codebase
- Experience in a GTM-adjacent engineering role, whether as a Forward Deployed Engineer, Sales Engineer, Solutions Engineer, or similar. You know how to navigate a sales cycle without losing your technical integrity
- Experience working directly with enterprise customers: running discovery, building trust, re-engaging at-risk accounts, and finding internal champions
- Willingness to travel to customer sites regularly
- Strong problem-solving skills and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
- Comfortable working autonomously and making decisions with minimal supervision in a fast-moving environment
- Experience with enterprise integration work: Accounts: SSO, account provisioning, RBAC configuration and implementation
- Relationship building: cultivating internal champions, running on-site workshops, re-engaging at-risk customers
- Security and Legal: translating security requirements, navigating procurement and legal review processes
- Data chops. Comfortable writing SQL to understand customer health, usage trends, and spot expansion opportunities
- Familiarity with access control models like RBAC, ABAC, and ReBAC
- Background in cloud infrastructure and distributed systems (AWS, Kubernetes, Terraform)
- Strong knowledge of security architecture: LDAP, Active Directory, SAML, OAuth2, OpenID Connect