Manager, Field Engineering

Databricks is a leading data and AI company that helps organizations leverage their data and AI capabilities. They are seeking a Field Engineering Manager to lead a team of Solutions Architects, focusing on driving customer success and scaling operations within the Manufacturing Enterprise Segment. The role involves hiring, training, and managing a high-performing team while partnering with sales leadership to achieve business objectives.

Responsibilities:

• You will hire, train, grow, and manage a bar-raising team of Solutions Architects for a company in high-growth mode
• Make your customers extremely successful with Databricks and provide outsized value to their businesses
• You will maintain a robust hiring pipeline at all times
• Establish relationships across the business to make your customers and team successful
• Partner with sales leadership to hit sales and consumption targets while ensuring customer success
• Keep your team of SAs ahead of the technical curve
• You will make sure that your team is continuously learning, maintaining advanced knowledge of the data+AI technology stack, and working to provide our customers with the most comprehensive solutions for their needs

Requirements:

• 3+ years of experience building and leading technical pre-sales teams - hiring, onboarding, coaching, and enabling pre-sales professionals
• 7+ years of experience in the Data + AI space with a technical product (i.e., data warehousing, big data, data science, machine learning, or AI)
• A deep technical understanding of the impact that Data + AI can drive within various industry segments
• Technical competence to earn the trust of Engineering talent and leadership at Databricks
• Trusted advisor to technical executives who guide strategic data infrastructure decisions
• Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations
• Experience hiring pre-sales professionals, ramping them up to be successful, promoting them into larger roles, identifying and addressing performance issues, and implementing improvement plans
• Create a positive team culture and help foster working relationships between Field Engineering, Sales, and other important internal partners
• Experience working with other teams such as Product Management, Engineering, and Customer Success
• Demonstrated architectural influence. Able to influence and review complex architectures, guiding your team and customers toward ideal solutions that scale