Senior Social Media Manager (12 Month FTC)

Summary

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Location London Job Family Commercial Job Type Full Time Posted Date 09-Apr-2026 Ref # 72924

As a Senior Social Media manager, you will support the Head of Social, Content and Influencers in delivering the strategy and execution for the O2 and Virgin Media social channels.

 

You’ll help build the profile of both brands with our audiences by leading innovative, authentic, platform first content and campaigns that align to our overall social media strategy and content pillars.

 

A social native, you should have your fingers on the pulse of the latest platform trends and use your knowledge and creativity to create and deliver content that resonates with our audiences.  You will also take a key role in guiding junior managers and creators on their content creation. 

 

To bring our social plans to life you’ll be working with key internal stakeholders including sponsorship, brand, campaigns, PR, sustainability, and customer care teams. Externally you’ll be comfortable and experienced in working with agencies, partners, content creators and Influencers to create and amplify our content.

 

You will be a go-to social and content expert for all campaign leads and managers on amplifying multi-million pound 360 campaigns, so knowing your Snap Ads from your Snap commercials, and your TikTok Top Views from your TikTok Feed ads is paramount.

 

And of course, you’ll understand how to measure the success of everything you create and evaluate against KPIs, ensuring that learnings are built into future content and campaigns to help us constantly evolve and grow. 

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. 

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. 

Together, we are Virgin Media O2, and we can't wait to see what you can do. 

Accessible, inclusive and equitable for all 

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. 

The must haves

• Relevant significant senior experience working in social media/content (+5 years) - having produced, planned and delivered content and campaigns across multiple platforms
• A real passion for social and content that means you’re fully up-to-speed with the latest trends and platform developments.
• Significant experience working with partners, agencies, content creators and influencers to plan and create content
• Demonstrable comfort taking short-term risk to test, prove concepts, learn and adapt to achieve long-term success.
• Strong stakeholder management experience – able to influence across a matrix organisation
• Knowledgeable about all key social platforms and a strong understanding of paid media plans 
• Significant experience in managing social media crises for large brands

The other stuff we are looking for

• Excellent written skills and understanding of the English language and grammar
• Strong attention to detail and able to manage multiple projects at once
• Ability to support the in-house content team in capturing and publishing content at live events 

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency interview with the Hiring Manager.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. 

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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