Technical Business Analyst

The Value Maximizer is seeking a versatile Business Analyst to drive high-priority integration projects within their Medtech division. The role involves managing the Agile lifecycle and performing deep-dive business analysis to connect Diagnostic Lab systems with Salesforce.com, ensuring seamless access to lab data for sales and marketing teams.

Responsibilities:

• Lead discovery sessions to capture complex requirements for lab-to-Salesforce integrations (e.g., test volume data, provider affiliations, and results reporting)
• Define data mapping and transformation logic between Laboratory Information Management Systems (LIMS) and Salesforce Health Cloud or Sales/Service Clouds
• Document "As-Is" and "To-Be" workflows for sales representatives and marketing automation teams
• Lead User Acceptance Testing (UAT), ensuring the integrated solution meets the high compliance and accuracy standards of the Medtech space
• Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) for a cross-functional squad of developers and testers
• Proactively identify and resolve blockers related to technical dependencies or data privacy (HIPAA) hurdles
• Partner with Product Owners to groom the backlog, ensuring user stories are "Ready" for development with clear acceptance criteria

Requirements:

• 7+ years of experience in BA/SM roles, with at least 3 years in the Medtech or Diagnostic Lab industry
• Strong functional knowledge of Salesforce.com (Sales Cloud, Marketing Cloud, or Health Cloud) and its integration capabilities (APIs, Middleware)
• Deep understanding of the Diagnostic Lab sales cycle and how clinical data is utilized by commercial teams
• Proven track record of delivering projects involving system integrations (e.g., Mulesoft, Boomi, or custom API layers)
• Strong familiarity with HIPAA, PHI data handling, and Medtech regulatory requirements
• Ability to work standard Eastern Standard Time (EST) hours to align with Indianapolis-based stakeholders
• Project Management: Jira, Confluence, Azure DevOps
• CRM: Salesforce (Certified Administrator or Business Analyst certification is a plus)
• Documentation: Lucidchart, Visio, or Miro for process mapping
• Methodology: Certified Scrum Master (CSM) or equivalent Agile certification