Senior Product Manager - Store Checkout

DICK’S Sporting Goods is committed to creating an inclusive and diverse workforce, reflecting the communities they serve. The Senior Product Manager will own a comprehensive portfolio responsible for delivering a seamless, end-to-end in-store checkout experience, working closely with various teams to deliver innovative products and services.

Responsibilities:

• Enlist & Enable Stakeholders
• Uses evidence-based influencing skills
• Manages complex stakeholder relationships
• Conducts stakeholder identification workshops and creates stakeholder map by product
• Creates and communicates standard stakeholder touchpoints to maintain alignment
• Conducts stakeholder input sessions across various levels within the organization
• Leads Framing exercises and facilitates the enablement of stakeholders
• Acts as a trusted expert, teammate and operations leader within your product domain
• Uses organizational agility to influence teammates and peers without formal authority
• Effectively mobilizes a team(s) and leads through uncertainty
• Acts as an agent of change within the organization
• Creates a people-first culture where teammates thrive
• Advocates for the Lean Product mindset and leads by example
• Actively participates within the Product Community of Practice inclusive of coaching and mentoring responsibilities
• Builds the roadmap, collaboratively with stakeholders, based on outcomes
• Uses decision support tools to weigh the competing factors and objectives for a product(s)
• Effectively explains ‘why’ you prioritized the work
• Leads the creation of the vision and strategy for the product(s) that you support within a team setting
• Communicates product strategy with dependent teams, stakeholders and leadership
• Develops core positioning and messaging for product, inclusive of developing the product marketing sales tools and collateral
• Uses data to discover customer pain points
• Identifies the right problems and prioritizes for the best business outcomes, aligning to the overarching portfolio strategy
• Identifies complex patterns in data and builds expanded research models in partnership with Product Design
• Uses advanced storytelling to capture the audience and drives alignment / decisions
• Leads Product-Market Fit analysis, segmentation and buyer behavior for a product domain
• Develops growth matrixes, manages product team budget, sets pricing to meet revenue and profitability goals
• Gathers data and conducts research to identify Product ROI
• Evaluates ROI and uses to develop business cases for potential opportunities
• Measures adoption, usage data and business impact of launches to prove ROI
• Builds product objectives and goals in collaboration with key stakeholders
• Drives accountability through facilitated data-driven ROI ceremonies
• Regularly reports out on progress towards goals as well as product health
• Identifies lagging and leading indicators to measure progress towards goals and outcomes
• Proactively identifies dependencies and mitigates risky assumptions
• Identifies and communicates risks associated with shipping features
• Builds the release plan (who, what and when) including feature prioritization
• Collaboratively builds the User Story map and corresponding user stories
• Writes user stories to articulate work to be done by software engineering that support outcome delivery
• Works closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines
• Manages testing to detect and fix issues to make necessary improvements
• Manages third party partnerships, assessments and identification of potential opportunities
• Leads sprint planning or iteration planning meetings
• Runs experimental, beta & pilot programs with early-stage products
• Participates in Agile ceremonies, including stand ups, demos and retrospectives
• Communicates with legal, compliance, security and other critical teams

Requirements:

• An advanced understanding of Product Management
• Advanced knowledge and application of human-centered design practices
• Understanding of a product lifecycle
• Understanding of the software development lifecycle
• Ability to balance business objectives & customer needs
• Success in defining a cohesive product vision, strategies and roadmap
• Ability to speak to and application of complex product concepts
• Advanced go-to-market strategies resulting in successful product launches
• Customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf
• Use of market data, customer needs and innovative thinking to remain competitive in the domain
• Intermediate understanding of Scrum and application in a Product Management role
• Effective facilitation, relationship building and collaboration skills to drive alignment across organizational peers and stakeholder groups
• Proven ability to influence cross-functional teams and leadership stakeholders without formal authority
• Agility to move between product domains or portfolios as business needs arise
• Advanced written and verbal communication skills
• Curious attitude and desire to learn
• Ability to know when to pivot or persevere based on data and learnings
• Experience working with third party vendors