Talent Advantage GroupRemote
Senior System Engineer |
United States of America
Full Time
3 weeks ago
Visa Sponsor
Key skills
Infios/HighJump (Körber) Warehouse Management SystemWMS ConfigurationWMS TroubleshootingWMS IntegrationsERP IntegrationTMS IntegrationAutomation Systems IntegrationWMS UpgradesEnhancementsWarehouse OperationsManufacturing OperationsInbound/Outbound Process OptimizationInventory ControlPick/Pack/Ship MethodologiesLaborProductivity MetricsManufacturing IntegrationSQLData AnalyticsOperational Dashboard BuildingRoot Cause AnalysisKPI DesignRequirements GatheringBusiness Process MappingGap AnalysisCutoverGo-Live SupportCross-Functional CommunicationTrainingCross-Functional CoordinationGoAnalyticsERPLeadershipCommunication
About this role
Talent Advantage Group is seeking a highly capable and forward-thinking Senior WMS SME with hands-on experience supporting Infios / HighJump (Körber) Warehouse Advantage - Warehouse Management Systems (WMS). This role plays a key part in analyzing, configuring, and enhancing the WMS to support evolving warehouse, logistics, and distribution requirements, while also providing operational support and training to users.
Responsibilities:
- Serve as the primary subject matter expert and main support resource for the Infios/HighJump (Körber) WMS across multiple warehouse and distribution sites worldwide
- Partner with warehouse, logistics, and IT teams to capture system needs and identify opportunities to improve processes
- Configure, design, and test workflows, integrations, and system enhancements within the WMS
- Provide day-to-day operational support, troubleshoot system issues, and deliver timely resolutions
- Review system data and performance trends to uncover issues and recommend improvements
- Create and maintain documentation such as requirements, configuration updates, and training materials
- Contribute to WMS implementations, upgrades, migrations, and new warehouse rollouts
- Work with internal stakeholders, external vendors, and consulting partners to manage support and project activities
- Train users and provide ongoing guidance on system functionality and best practices
- Ensure accurate and reliable system communication between the WMS and other applications such as ERP and EDI
- Manage multiple initiatives simultaneously while maintaining a professional and organized approach
- Uphold confidentiality standards in line with company policies
- Perform additional related duties as needed
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent practical experience
- At least 5 years of hands-on experience configuring and supporting Infios/HighJump (Körber) WMS, including involvement in system implementations
- Deep WMS Functional & Configuration Expertise (HighJump / Körber/Infios - Warehouse Advantage)
- Advanced configuration (rules, workflows, RF, task management)
- Troubleshooting transactions and inventory discrepancies
- Integrations (ERP, TMS, automation systems)
- Upgrade & enhancement experience
- Warehouse & Manufacturing Operational Knowledge
- Inbound / Outbound process optimization
- Inventory control (cycle count, lot/serial, traceability)
- Pick/pack/ship methodologies
- Labor & productivity metrics
- Manufacturing integration (WIP, staging, backflushing)
- Data & Reporting (SQL + Analytics)
- Writing complex SQL queries
- Building operational dashboards
- Root-cause analysis via data
- KPI design (fill rate, inventory accuracy, dock-to-stock time)
- Supporting data-driven decisions
- Diagnose issues from raw tables
- Reconcile inventory discrepancies via SQL
- Implementation & Project Leadership
- Requirements gathering
- Business process mapping
- Gap analysis
- Cutover & go-live support
- Cross-functional coordination (IT + Ops)
- Strong WMS Analysts: Translate warehouse pain points into system solutions
- Communicate clearly with: Operations leaders, IT teams, Vendors, Executives
- Document processes clearly
- Train end users