Project Manager – User Acceptance Testing (UAT) & Business Readiness

EPITEC is seeking a Project Manager for User Acceptance Testing (UAT) & Business Readiness to oversee comprehensive UAT across a large enterprise transformation. The role involves planning, executing, and validating testing processes while ensuring business readiness for system adoption.

Responsibilities:

• Define and execute the User Acceptance Testing approach for a complex, multi-phase enterprise program
• Ensure UAT scope reflects critical business processes, integrations, and end-to-end scenarios
• Establish clear UAT entry and exit criteria aligned with program governance and readiness expectations
• Mobilize business process owners, subject matter experts, and stakeholders to participate fully in UAT
• Set and enforce expectations for business roles, responsibilities, timelines, and test execution
• Maintain discipline to keep the business aligned and engaged throughout all UAT cycles
• Partner with IT testing teams to coordinate development and validation of UAT test cases
• Lead UAT execution, tracking progress, coverage, and outcomes
• Ensure defects are logged, prioritized, resolved, re-tested, and formally closed
• Validate that all critical and high-severity issues are addressed prior to UAT completion
• Proactively identify, assess, and escalate testing and readiness risks
• Drive mitigation plans for gaps that threaten adoption or stability
• Ensure test data availability, environment readiness, and user access
• Coordinate resolution of environment or data constraints impacting UAT
• Support cutover rehearsals and business readiness checkpoints
• Support during hypercare
• Plan, coordinate, and track knowledge transfer from vendors to internal teams
• Ensure documentation, training materials, and sessions are complete, accurate, and usable
• Confirm knowledge transfer supports long-term operational ownership and reduced vendor reliance
• Serve as the primary bridge between business stakeholders and IT testing teams
• Align UAT activities with broader delivery, cutover, and readiness plans
• Identify readiness risks early and drive timely corrective action
• As needed, support cross-initiative business readiness efforts aligned to separation and Day 1 independence, ensuring testing outcomes enable confident go-live decisions
• Maintain clear reporting on UAT status, risks, issues, and gaps
• Provide fact-based readiness assessments to support go-live decision-making
• Ensure UAT outcomes support confident deployment and operational stability

Requirements:

• Experience leading business-side testing or readiness efforts in large enterprise programs
• Strong understanding of business processes and end-to-end operational flows
• Proven ability to mobilize, influence, and hold cross-functional stakeholders accountable
• Comfort operating in complex, fast-paced, and ambiguous environments