Sr. Business Systems Analyst (Remote)

CBRE is a leading global real estate services firm, and they are seeking a Sr. Business Systems Analyst to define complex system scopes and objectives. The role involves collaborating with internal partners to enhance current systems and implement technical solutions to improve user satisfaction.

Responsibilities:

• Take part in the business process to identify and implement technical solutions
• Respond to stakeholder inquiries regarding system processes and capabilities
• Research and support advanced end-user applications and test end-user processes using defined guidelines
• Develop relationships with high-level clients and internal and external IT teams
• Review information on areas of improvement and implement changes to increase user satisfaction
• Log and track work tickets with external product vendors or support organizations
• Provide end-users with a detailed explanation of ways to use the systems in a more efficient manner
• Devise and change procedures to solve complex problems
• This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications
• Create correspondence, presentations, and other materials for end-user training
• Generate customized queries and reports utilizing complex table matrices
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function
• Lead by example and model behaviors that are consistent with CBRE RISE values
• May convince to reach an agreement
• Impact the quality of own work and the work of others on the team
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines
• Explain complex information to others in straightforward situations

Requirements:

• Bachelor's Degree preferred with 2-5 years of relevant experience
• In lieu of a degree, a combination of experience and education will be considered
• Understanding of existing procedures and standards to solve slightly complex problems
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
• Strong organizational skills with an inquisitive mindset