Senior Lead Business Analyst - Insurance ISO

Majesco is a leading insurance solutions provider focused on modernizing the insurance industry through AI-driven technology. The Senior Lead Business Analyst will be responsible for translating complex regulatory updates into actionable system requirements, ensuring alignment between business needs and compliance across multiple jurisdictions.

Responsibilities:

• Conduct in-depth analysis of ISO/NCCI circulars to evaluate coverage, rating methodologies, regulatory rules, and form requirements across multiple jurisdictions
• Gather and validate business and regulatory requirements, ensuring all implications are fully documented prior to handoff to development
• Partner closely with compliance, actuarial, underwriting, and IT teams to maintain alignment between regulatory changes and system functionality
• Develop and maintain traceability matrices that map circular provisions to business and system features
• Create detailed user stories, functional specifications, and process diagrams to guide design and development
• Support Agile ceremonies including sprint planning, backlog refinement, and retrospectives, ensuring priorities reflect both customer needs and compliance timelines
• Analyze existing policy administration workflows, recommend process improvements, and contribute to testing and validation of policy changes
• Facilitate cross-functional meetings and workshops to communicate circular impacts and ensure shared understanding across departments
• Provide informed recommendations to developers and product teams, helping shape solutions that meet business objectives while advancing Majesco’s commitment to modernization and customer success
• Manage change requests and ensure delivery milestones are met with transparency and accountability

Requirements:

• Bachelor's degree in Business, Insurance, Information Systems, or a related field
• 3–5 years of experience in Property & Casualty insurance, ideally in a business analyst or policy systems capacity
• Proven ability to interpret ISO and NCCI circulars and apply regulatory frameworks to policy administration systems
• Hands-on experience with policy administration platforms and rating engines within the insurance domain
• Proficient with JIRA, SharePoint, Excel, and SQL for documentation, analysis, and collaboration
• Exceptional analytical and communication skills—able to distill complex information into clear, actionable insights for diverse technical and non-technical teams
• Strong sense of ownership and collaboration, with a track record of driving compliance-focused solutions that enhance operational performance and customer outcomes