Retell AI is a cutting-edge voice AI startup that aims to revolutionize the call center industry. They are seeking a Devrel to enhance user understanding and success with their AI products, taking ownership of feature launches and product education.
Responsibilities:
- Own end-to-end feature launches — from early product context to GA
- Translate complex technical capabilities into clear, compelling user value
- Build and evolve Retell’s product education system (docs, guides, videos, in-product education)
- Partner closely with PMs, engineers, and designers from PRD → launch
- Be the voice of the user — identify confusion, friction, and adoption gaps
- Create high-quality, hands-on content that users actually want to read/watch
- Drive clarity, consistency, and opinionated education across all surfaces
- Raise the bar for how technical AI products are taught and understood
- Partner with Design, Growth, and Content teams to bring your vision to life and ship high-impact work