People Advisor

Exciting People Advisor opportunity within an established retail environment.
Contract Duration: 6 months - May extend to 12 months
Hybrid role, offices in Westlake, Ohio.
Required Skills & Experience

• 2+ years experience handling People Relations matters, including grievances, disciplinary actions, and concerns resolution.

• Strong understanding of local labor laws and policies.

• Ability to advise and support managers on employee-related issues.
• Proficiency in case management and HRIS systems
• Strong written and verbal communication skills
• Ability to assess risk and escalate concerns appropriately
• Problem-solving - applies sound judgment to resolve concerns.
• Stakeholder engagement - builds trusted relationships with leaders.
• Attention to detail - ensures compliance with policies and processes.
• Psychological safety - ensures respectful and fair resolution of concerns.

Desired Skills & Experience

• Managing change
• Psychological safety

• Continuous learning

• Legal and regulatory environment and compliance

• Stakeholder management

• Continuous improvement

• Analytical thinking

• Agile core principles

• Creativity and innovation

• Resilience

• Teamwork

• Customer centric thinking

What You Will Be Doing

• Concern Management & Escalation: Handle direct action and complex People Relations concerns, ensuring timely concern resolution in line with SLA guidelines, maintaining accurate records and updates throughout.
• Policy:Contribute to the development and review ofpeoplerelations policies, ensuring theyremainfit for purpose and aligned with local legislative changes and business needs. Support the implementation and regular review of people relations policies, providing insights into local requirements and ensuring practical application across the business.
• Policy Guidance:Provide advice on locallaborlaws, policies, and procedures.
• Collaboration & Knowledge Sharing: Act as abuddyfor the Specialist Team(if applicable)and contribute to best practice sharing.
• Continuous Improvement:Use RPR data metrics toidentifytrends and opportunities for improvement and engagement. Suggest solutions to problems. Support knowledge creation and maintenance
• Compliance & Risk Management:Ensure People Relations support aligns with local legislation and our client's policies.Identifypotential PeopleRelations risks, andsharewith RPR leaders. Where possible, provide recommendations for mitigation.
• LaborRights & Modern Slavery:Complete LRMS actions in line with the set targets, ensuring that the market is compliant.
• Psychological Safety:Ensure psychological safety is upheld through allconcernshandling and employee interactions. Maintain a respectful and non-judgmental approach in allinteractions andprovide guidance to employees and leaders on wellbeing-related concerns and refer employees toappropriate support (EAP or other).