Overseeing a portfolio of Fidelity vendors and ensuring adherence to the Vendor Management Oversight Policy and enterprise vendor management standards
Develop a deep understanding of each vendor’s products and services across Fidelity
Assess and monitor vendor-related risks, evaluate performance against contractual commitments, and create vendor scorecards to drive transparency and accountability
Partner closely with business units to develop and execute vendor strategies aligned to enterprise priorities, strengthening decision-making across the vendor landscape
Provide executives and senior leaders with a comprehensive view of vendor relationships, including strategic alignment, spend governance, risk and resilience, and overall vendor health
Interpret internal and external vendor trends, analyze vendor data and metrics to inform strategic decisions, and influence outcomes through effective engagement with stakeholders across Fidelity
Collaborate with key partners such as procurement, vendor risk, enterprise cybersecurity, credit risk, and enterprise relationship management
Contribute to the ongoing development of vendor management tools, data, and best practices used across the firm

10+ years of experience in a mid
to large-sized organization, with at least 5 years of experience in procurement and/or vendor management
Hands-on experience managing vendors with complex products, services, and use case
Analyze vendor data, financials, and performance metrics to generate insights that support strategic decision-making and align with enterprise priorities
Leverage quantitative analysis and data-driven evaluation to identify trends, risks, and optimization opportunities across vendor partnerships
Strong data-driven and fact-based problem-solving capabilities
Excellent communication skills, with the ability to synthesize complex information into clear, actionable insights for senior leadership
Strong interpersonal skills and the ability to build trust and credibility with internal stakeholders and business partners
Proven ability to manage multiple projects simultaneously, delivering accurate and timely results
Comfort operating in environments with ambiguity, combined with a results-driven mindset and the ability to encourage fresh perspectives and breakthrough ideas
Demonstrated ability to influence outcomes, navigate complex or difficult situations, and remain steadfast while building productive partnerships

Director, Vendor Management

Key skills