Salesforce Integration Engineer

Job Title: Salesforce Integration Engineer
Location: Albany NY ( 50% Remote and 50% Onsite )
Contract Duration: 12 months

Duties and Responsibilities to be performed by the consultant A System Integration Engineer defines and implements strategies and technology that ensures the seamless integration of data and application interfaces between business stakeholders and IT teams by eliciting, documenting, and analyzing requirements to design, configure, and deploy Salesforce solutions.
They must always translate business needs into functional specs, manage system enhancements, and ensure optimal performance. Key

Responsibilities
Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications. PRD Number PRD-131 Request Date 3/27/2026 Designated Work Location 1450 Western Avenue, Albany NY 12203 Anticipated Duration of the Engagement 36 Number of Candidate Response Forms Vendors Can Submit 2 Job Location and technical specifications.
System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components.
Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools.
Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes.
Data Management & Reporting: Perform complex data analysis, build reports and dashboards, and maintain data integrity.
Support & Documentation: Troubleshoot support issues, create documentation (user manuals, release notes), and provide training.

Required Technical Skills
Salesforce Platform: Proficient in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows).
Technical Knowledge: Understanding of Salesforce object modeling, APIs, and data integration patterns.
Methodologies: Experience with Agile/Scrum and project management lifecycles.
Tools: Proficient in process mapping software (Visio/Lucidchart), SQL, and data loader tools.

Required Soft Skills
Communication: Ability to bridge communication between technical teams and non-technical business users.
Problem-Solving: Strong analytical capabilities to resolve complex business challenges.
Project Management: Ability to manage multiple, complex projects simultaneously.
Mandatory Qualifications Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer More than two (2) years of Salesforce architecture and solution design experience.
Minimum two (2) years' experience in using Salesforce Service Cloud and CRM.

Desirable Qualifications
Bachelor's degree in computer science, Information Systems, or a related field. Salesforce Certified Business Analyst and Administrator certifications.
Two (2) Years Experience with CPQ, Pardot, or specialized Salesforce Industries clouds.
Two (2) Years experience in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows).
Two (2) Years experience Salesforce object modeling, APIs, and data integration patterns. Two (2) Years experience in process mapping software (Visio/Lucid chart), SQL, and data loader tools. Two (2) Years experience in Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications. Two (2) Years experience in System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components. Two (2) Years experience in Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools. Two (2) Years experience in Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes.