Key skills
LeadershipCommunicationTime Management
About this role
General Information
City San Francisco State/Province California Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Thursday, April 9, 2026 Working time Full-time Ref# 20039117 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate Currency USD - United States - US The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Job Summary:
The Catering Service Specialist is responsible for leading and executing advanced print, mail, and document services at client sites. This role supports higher complexity work, including digital production, quality assurance, customer engagement, and system reporting, while serving as a key point of contact for clients and internal teams.
Primary Responsibilities:
Manage daily catering schedule to ensure the requests the team is given are completed in a timely manner.
The point of contact for client inquiries via phone, email, or in person to gather accurate information regarding requests/inquiries.
Maintain accurate events calendar for effective time management.
Coordinate events within the account of 2 to 30+ participants.
Manage planning with vendors. coordinate catering needs and attendee giftbags!
Maintain conference rooms order and cleanliness.
Maintain daily logs of supply levels to ensure conference set-up completion.
Managed the weekly order and monthly inventory to maintain accurate stock levels.
Support the cross-training process with ASR support to ensure service level standards are met with client expectations.
Deliver consistent quality service while meeting clients’ needs efficiently.
Manage and plan with vendors. coordinate catering needs and attendee giftbags.
Skills and Qualifications:
Effective communication and people skills to interact effectively with clients and cross-functional internal teams.
Diligence and organizational skills to manage multiple catering requests, event coordination and client projects and maintain accurate records.
Problem-solving abilities to address client concerns and provide timely solutions.
High attention to detail and organization.
Ability to work independently and problem-solve operational issues.
Technical proficiency with relevant software Microsoft Office Suite, databases, and tools used for catering management.
Education and Experience:
High School Diploma or equivalent required.
3+ year of experience in customer service or operations support preferred.
Training on Xerox systems and equipment will be provided.
What We Offer:• Competitive compensation (hourly compensation and applicable overtime) • Comprehensive benefits offerings (including medical, dental, vision, life insurance) • Retirement Plan – 401k• Paid holidays, personal choice days, and paid time off • A culture that offers flexibility and a healthy work life balance
How We Set You Up for Success:• Hands-on training of Xerox equipment and all aspects of the delivery driver / installation specialist role and responsibilities • Job shadowing to thoroughly prepare you to make deliveries and perform installations independently • Ongoing career development training
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