Director, AI Engineering and Automation (Remote)

Crum & Forster is a long-established company providing specialty and standard commercial lines insurance products. The Director, AI Engineering & Automation will lead the development and adoption of AI capabilities within the organization, focusing on embedding AI into various operational processes and managing a team to deliver practical AI solutions.

Responsibilities:

• Lead the AI Engineering & Automation capability within the Digital organization
• Identify opportunities to embed AI into underwriting, submission processing, operations, and internal systems
• Drive adoption of AI-assisted development practices across engineering teams
• Develop AI copilots, automation tools, and internal knowledge assistants
• Partner with Digital, Data Science, Actuarial, and business stakeholders to deliver practical AI solutions
• Establish architecture and best practices for integrating AI into enterprise systems
• Lead rapid experimentation and prototyping of emerging AI capabilities
• Mentor AI engineers and promote AI adoption across the broader technology organization
• Ensure AI solutions align with security, governance, and compliance standards

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• 10+ years experience in software engineering, machine learning engineering, or AI systems
• Strong programming experience (Python preferred)
• Experience building production AI or ML systems
• Experience with LLM architectures, AI APIs, or AI agent frameworks
• Experience with cloud platforms (AWS preferred)
• Strong understanding of APIs, microservices, and distributed systems
• Experience implementing AI-assisted software development tools
• Experience automating business workflows using AI
• Experience leading technical teams and influencing engineering culture
• Insurance industry experience