Key skills
Observability engineeringMonitoringSite Reliability Engineering (SRE)DevOps engineeringInstrumentationtelemetryAWS CloudWatchAWS X-RayApplication Performance Management (APM) platformsLog managementaggregationOperational dashboard buildingDistributed systemsMicroservices architecturesPython scriptingBash scriptingHIPAA compliance environmentAnalytical skillsMethodical approachPythonJava.NETBashAWSTerraformCloudFormationCloudWatchGrafanaDatadogNew RelicSplunkOpenTelemetryOtelDynatraceSaaSLeadership
About this role
Akkodis is seeking an Observability Engineer for a Contract position. In this role, you will be responsible for configuring, maintaining, and continuously improving the observability stack across AWS-hosted production environments, leading the establishment of observability capabilities during a proof-of-concept period.
Responsibilities:
- Configuring, maintaining, and continuously improving observability stack — spanning monitoring, dashboarding, alerting, and application performance management (APM) across AWS-hosted production environments
- Leading the standup of observability capabilities during an active proof-of-concept (PoC) period
- Establishing the tooling, instrumentation patterns, and alerting standards that the broader REO organization will rely on
Requirements:
- 2–4 years of experience in an observability, monitoring, SRE, or DevOps engineering role with a strong focus on instrumentation and telemetry
- Hands-on experience with AWS observability tooling including CloudWatch (metrics, logs, alarms, dashboards) and X-Ray (distributed tracing)
- Experience configuring and administering at least one third-party APM or observability platform (e.g., Datadog, Dynatrace, New Relic, Grafana, or similar)
- Working knowledge of log management and aggregation (e.g., CloudWatch Logs, OpenSearch, Splunk, or similar)
- Experience building operational dashboards that serve diverse audiences including NOC, engineering, and leadership
- Familiarity with distributed systems, microservices architectures, and the instrumentation challenges they present
- Scripting proficiency in Python, Bash, or similar for automation and telemetry configuration
- Strong analytical skills and a methodical approach to signal-to-noise optimization in alerting
- Experience working in a HIPAA-regulated or compliance-driven environment
- AWS certifications (Cloud Practitioner, SysOps Administrator, or equivalent)
- Experience with OpenTelemetry (OTel) for vendor-agnostic instrumentation
- Familiarity with infrastructure-as-code tooling (Terraform, CloudFormation) for managing observability configuration as code
- Experience supporting Java or .NET-based enterprise SaaS application observability
- Exposure to SLI/SLO frameworks and reliability engineering practices
- Experience in healthcare IT or payer technology environments