Director, AI Engineering and Automation (Remote)

Crum & Forster is a well-established insurance company with a strong focus on customer service and employee well-being. They are seeking a Director of AI Engineering and Automation to lead the development and adoption of AI capabilities across their Digital organization, focusing on practical applications of AI technologies to improve productivity and decision-making.

Responsibilities:

• Lead the AI Engineering & Automation capability within the Digital organization
• Identify opportunities to embed AI into underwriting, submission processing, operations, and internal systems
• Drive adoption of AI-assisted development practices across engineering teams
• Develop AI copilots, automation tools, and internal knowledge assistants
• Partner with Digital, Data Science, Actuarial, and business stakeholders to deliver practical AI solutions
• Establish architecture and best practices for integrating AI into enterprise systems
• Lead rapid experimentation and prototyping of emerging AI capabilities
• Mentor AI engineers and promote AI adoption across the broader technology organization
• Ensure AI solutions align with security, governance, and compliance standards

Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• 10+ years experience in software engineering, machine learning engineering, or AI systems
• Strong programming experience (Python preferred)
• Experience building production AI or ML systems
• Experience with LLM architectures, AI APIs, or AI agent frameworks
• Experience with cloud platforms (AWS preferred)
• Strong understanding of APIs, microservices, and distributed systems
• Experience implementing AI-assisted software development tools
• Experience automating business workflows using AI
• Experience leading technical teams and influencing engineering culture
• Insurance industry experience