Director of Engineering, Cloud & Reliability

Boulevard is a client experience platform for appointment-based self-care businesses. They are seeking a Director of Engineering to lead the infrastructure transformation and establish industry-leading reliability practices, ensuring scalability and security as the company grows.

Responsibilities:

• Define and execute the long-term infrastructure and security strategy, ensuring scalability, reliability, and security as Boulevard grows
• Lead, mentor, and grow a team of infrastructure and reliability engineers, establishing best practices and fostering a culture of operational excellence
• Partner closely with Product, Services and Data Engineering teams to provide the infrastructure foundation for their initiatives
• Drive architectural decisions for cloud infrastructure, security systems, and operational practices
• Establish monitoring, alerting, and incident response practices that ensure high availability and performance
• Ensure compliance with industry standards (PCI, HIPAA, SOC 2) and implement security controls

Requirements:

• 10+ years of experience in cloud infrastructure and platform engineering, with 5+ years leading infrastructure teams of 5-15 engineers
• Deep experience with AWS services including EKS, RDS, VPC, IAM, and infrastructure automation using Terraform
• Proven experience migrating applications to Kubernetes/EKS and implementing container-based architectures
• Strong background in security practices, compliance frameworks (PCI, HIPAA, SOC 2), and security automation
• Experience transforming CI/CD pipelines, implementing GitOps practices, and enabling rapid software delivery
• Expertise with monitoring and observability tools (DataDog, Prometheus, Grafana) and implementing comprehensive alerting strategies
• Proven ability to work with Product Engineering, Data Engineering, and Platform Services teams to enable their technical initiatives