Solutions Engineer, Mid Market

Semrush is a leading brand visibility platform that empowers marketers to enhance their online presence. They are seeking a Solutions Engineer for the Mid Market to establish a deep understanding of their technology portfolio, collaborate with senior decision-makers, and provide technical guidance to clients.

Responsibilities:

• Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape
• Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals
• Collaborate with Executive, Product, Sales, and other senior-level decision-makers
• Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes
• Expertise in handling technical data questions from clients and prospects
• Help champion an environment for ongoing strategic customer success
• Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives
• Actively assist other Sales teams in pre/post-sales engineering responsibilities
• Perform high level Discovery with your clients
• Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams

Requirements:

• 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience
• B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
• Someone who takes pride in being an industry expert
• Experience in SaaS or DaaS environments a must
• Strong communication skills and comfortable interacting with clients
• Experience with implementing software products or solutions to large and dynamic enterprise companies
• Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service