Associate Software Development Engineer (Google Workspace Administrator)

CVS Health is a leading health care company dedicated to simplifying health care experiences. The Google Workspace Administrator will manage and optimize the Google Workspace environment, ensuring security and efficiency while providing support to end-users and IT staff.

Responsibilities:

• Manage all aspects of the Google Workspace Admin Console, including user and group provisioning, licensing, and OU structure
• Oversee and configure core services such as Gmail, Google Drive, Calendar, Meet, and GCP
• Serve as the primary escalation point for all Google Workspace-related issues, providing timely support to end-users and IT staff
• Troubleshoot and resolve complex technical problems within the Google Workspace platform
• Develop and maintain comprehensive documentation for system configurations, processes, and support procedures
• Utilize Google Apps Script to automate repetitive administrative tasks, streamline workflows, and enhance functionality
• Develop custom tools and integrations to extend the capabilities of Google Workspace
• Proactively identify opportunities for process improvement and implement solutions to enhance productivity and collaboration
• Explore and test the application of new features, including Google Gemini, to improve business processes
• Implement and manage security settings, policies, and controls to protect company data
• Contribute to the development and enforcement of Google Workspace governance policies and standards
• Monitor security alerts, investigate potential threats, and manage incident response
• Ensure compliance with relevant regulations by configuring data loss prevention (DLP), retention policies, and eDiscovery
• Collaborate with other IT teams, including security and infrastructure, to ensure seamless integration and operation
• Communicate platform updates, changes, and outages to stakeholders and the wider organization
• Create and deliver training materials to educate employees on Google Workspace best practices and new features

Requirements:

• Understanding of the Google Workspace Admin Console, core applications (Gmail, Drive, Calendar, etc.), and security features
• Understanding of the GAM tool and its functionality
• Familiarity and early-stage exploration with Google Gemini for Workspace and its potential applications
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
• 3+ years of hands-on experience in a Google Workspace administration role
• Demonstrable experience with Google Apps Script for automation and workflow development is highly preferred
• Google Workspace Administrator certification is a plus