Intern, Business Analyst

HealthStream is seeking a Business Analyst Intern to join Agile Program Management team for Summer 2026. This role offers a unique opportunity to work across our organization of 50+ development teams, contributing to initiatives in process improvement, development metrics and reporting, documentation standards, and AI tooling strategy.

Responsibilities:

• Validate, audit, and troubleshoot issues with the development metrics data model and reports
• Expand Development Metrics reporting by contributing additions to executive-level dashboards and team-level KPIs
• Audit development team boards across the organization and recommend opportunities for greater standardization and alignment
• Organize and update Agile development standards documentation across Confluence and Git, including structure improvements and visual schematics
• Compile and organize materials related to AI tool adoption, usage metrics, and value-tracking frameworks
• Help design a structured approach to impediment tracking across teams
• Research and help build an individual developer contribution scoring model, including a skills inventory with proficiency ratings
• Participate in team meetings, sprint ceremonies, and cross-functional discussions to build context across the engineering organization
• Present findings and recommendations to stakeholders at the conclusion of the internship

Requirements:

• Currently pursuing a Bachelor's or Master's degree in Business Administration, Information Systems, Data Analytics, Computer Science, or a related field
• Foundational understanding of Agile/Scrum methodologies and software development lifecycle concepts
• Basic familiarity with data analysis concepts such as metrics, KPIs, and reporting
• Interest in process improvement, operational efficiency, or engineering productivity
• Proficiency with organizing and analyzing data
• Strong written and verbal communication skills with the ability to document processes clearly
• Analytical mindset with attention to detail and ability to identify patterns in data
• Self-directed and organized, with the ability to manage multiple workstreams and prioritize tasks
• Comfort working in a virtual/remote environment
• Ability to synthesize information and communicate findings to both technical and non-technical audiences
• Intellectual curiosity and willingness to learn new tools, technologies, and domains quickly
• Familiarity with tools such as Azure DevOps (preferred but not required)
• Exposure to BI/reporting tools such as Sigma, Tableau, Power BI, or similar (preferred but not required)
• Comfortable using AI-assisted tools (e.g., coding assistants, writing aids, data exploration) to maximize efficiency and improve quality of deliverables