MSR Technology Group is seeking a Senior Operations Engineer – Transport Support with strong technical, analytical, and leadership capabilities. This role involves managing and resolving complex network issues, providing technical guidance, ensuring network reliability, and supporting service delivery across transport networks.
Responsibilities:
- Provide technical leadership for service assurance, network reliability, and customer satisfaction
- Analyze and troubleshoot complex or recurring transport network issues
- Develop technical documentation, job aids, and operational procedures
- Support and troubleshoot transport platforms including SONET and Digital Access Cross-Connect (DACS) systems (e.g., Titan 5500, 532L)
- Interpret Circuit Layout Records (CLR) and network schematics
- Work with electrical transport systems such as T1, T3, and DS0
- Guide field teams and support installation, repair, and maintenance activities
Requirements:
- Strong experience in transport network architecture, operations, and lifecycle management
- Expertise in SONET and DACS technologies
- Knowledge of EMS, OSS, provisioning, and network inventory systems
- Ability to read and interpret complex schematics and circuit records
- Strong communication and stakeholder management skills