Sales Development Representative

Sunrun is a leading home solar and battery company in America, dedicated to changing the way the world interacts with energy. The Sales Development Representative will handle inbound and outbound calls to qualify prospective customers and educate them about solar energy products and services while ensuring a high-quality customer experience.

Responsibilities:

• Effectively educate the public about the benefits of solar electricity and Sunrun Solar and explore goals of prospective customers in a quick and efficient manner (through inbound and outbound calls)
• Review prospect’s roof material to qualify eligibility for solar
• Handle and overcome objections with integrity
• Gain confirmation that the prospective customer understands the benefits of solar and is knowledgeable of their consent to a signed sales agreement
• Create reasonable expectations with prospective customers of the steps that are required to obtain a solar system from Sunrun
• Manage solar prospect inquiries via email and online chat, including re-engagement with those who require future contact

Requirements:

• High School Diploma Required
• Minimum of 6 months of experience in a call center environment
• The ability to communicate fluently in English is an essential function of this role
• Strong work ethic and ambition to succeed
• Proficient with email, Google suite, and Customer Relationship Management (CRM) tools (Salesforce preferred)
• Ability to work weekends, evenings and some holiday shifts
• Fluency in another language besides English is a plus