About this role
Enlyte is a company that combines innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. The Principal Reliability Engineer is a senior technical leader responsible for the reliability, observability, and operational control of enterprise platforms and services, leading complex reliability initiatives and partnering with various teams to ensure system resilience and operability at scale.
Responsibilities:
- Own the reliability control plane, including standards and architecture for monitoring, logging, tracing, alerting, and incident management
- Define how services expose health, performance, and operational signals across the enterprise
- Establish and evolve reliability patterns and reference architectures adopted across teams
- Lead design decisions that improve system resilience, fault tolerance, and recoverability
- Own integrations between platforms and reliability tooling (monitoring, alerting, incident response, on-call, and automation systems)
- Define consistent approaches to telemetry collection, normalization, and consumption
- Ensure observability tooling provides actionable visibility aligned to service-level objectives
- Evaluate and recommend tooling improvements that enhance visibility and operational insight
- Lead complex reliability initiatives impacting multiple systems or platforms
- Partner with engineering teams to design reliable, observable services from inception
- Drive adoption of best practices for operational readiness, graceful degradation, and failure handling
- Review system designs to ensure reliability and observability requirements are met
- Establish standards for alerting quality, escalation, and incident response
- Drive improvements in incident detection, diagnosis, and recovery
- Lead or support root cause analysis for significant incidents and ensure durable corrective actions
- Promote a culture of operational excellence and continuous reliability improvement
- Serve as a technical leader and trusted advisor on reliability and observability
- Mentor senior engineers and influence reliability practices across teams
- Collaborate with Cloud, Security, and Platform leaders to align reliability strategy with business needs
Requirements:
- 12+ years of related experience with a Bachelor's degree; or equivalent professional experience
- Extensive experience designing and operating reliable, observable systems at scale
- Proven success owning or leading observability and incident management platforms
- Background in cloud, platform, or infrastructure engineering strongly preferred
- Deep expertise in reliability engineering, observability, and distributed systems
- Strong understanding of monitoring, logging, tracing, alerting, and incident management concepts
- Experience integrating and operating reliability tooling at enterprise scale
- Solid grasp of cloud and platform architectures and their operational characteristics
- Ability to translate operational risk and system behavior into actionable engineering improvements