Microsoft 365 L3 Engineer -Remote

Cognizant is seeking a Microsoft 365 L3 Engineer to architect, administer, and continuously improve their Microsoft 365 collaboration ecosystem. The role involves managing SharePoint/OneDrive, Microsoft Teams, and ensuring security compliance while enhancing employee experience.

Responsibilities:

• Design, implement, and govern SharePoint Online site architectures and OneDrive configuration across large commercial tenants (50K+ users)
• Lead information architecture initiatives including taxonomy, metadata strategies, content types, and hub site design
• Automate lifecycle management, provisioning workflows, and governance policies using PowerShell and Microsoft Graph API
• Manage storage quotas, sharing policies, external access controls, and tenant-wide configuration changes
• Drive adoption of SharePoint Syntex, Viva Connections, and modern communication/team sites
• Administer and optimize Microsoft Teams at enterprise scale including policies, calling plans, and telephony integrations
• Govern Teams lifecycle management — creation, archival, membership, and naming conventions — through automated pipelines
• Design and enforce meeting policies, live event configurations, and room/device management
• Integrate Teams with third-party platforms, bots, and custom apps while ensuring security compliance
• Troubleshoot complex Teams voice, meeting quality, and federation issues in collaboration with network and AV teams
• Deploy, configure, and manage Microsoft Viva Insights at the tenant level, including advanced and manager insights
• Partner with HR, People Analytics, and business leaders to deliver privacy-safe workforce analytics and wellbeing programs
• Build and maintain Viva Insights queries, organizational data uploads, and dashboard configurations
• Ensure compliance with data privacy regulations (GDPR, CCPA) in the context of employee analytics
• Drive organizational change management and adoption programs around Viva Insights capabilities
• Own and manage Microsoft Purview configurations including DLP policies, retention labels, sensitivity labels, and eDiscovery
• Conduct regular compliance audits, policy reviews, and risk assessments across the M365 collaboration surface
• Implement and govern Conditional Access policies, privileged identity management, and least-privilege access models
• Monitor Microsoft Secure Score, act on recommendations, and produce executive-level compliance reporting
• Collaborate with Legal, Privacy, and InfoSec teams to respond to eDiscovery requests and regulatory inquiries

Requirements:

• 7+ years of hands-on experience administering Microsoft 365 at enterprise scale (large commercial tenants, 10K+ users)
• Deep technical expertise in SharePoint Online and OneDrive administration, including information architecture and governance
• Advanced proficiency in Microsoft Teams administration, voice/telephony, and policy management
• Demonstrated experience with Microsoft Purview (formerly Compliance Center) — DLP, retention, sensitivity labels, eDiscovery
• Hands-on experience with Viva Insights configuration, org data management, and privacy-safe analytics delivery
• Strong scripting skills: PowerShell, Microsoft Graph API; experience with automation frameworks
• Experience with Azure Active Directory / Entra ID, Conditional Access, and role-based access management
• Solid understanding of zero-trust security principles applied to collaboration platforms
• Microsoft certifications: MS-700 (Teams), MS-721 (Collaboration Communications), SC-400 (Compliance), or equivalent
• Experience managing M365 in regulated industries or environments with strict compliance requirements
• Familiarity with Power Platform (Power Automate, Power Apps) as they integrate within the M365 ecosystem
• Exposure to Microsoft Copilot for M365 rollout, governance frameworks, and readiness assessments
• Experience with ITSM tools and change management processes (e.g., ServiceNow platform)