LangChain is focused on making intelligent agents ubiquitous and is seeking a Director of Deployed Engineering to build and scale their engineering organization across the Central US region. This role involves leading a team that works closely with sales to ensure customer success and technical credibility, while also defining operational strategies and standards for the organization.
Responsibilities:
- Build and scale the deployed engineering team, owning hiring, onboarding, coaching, and performance management as the team grows rapidly
- Achieve the technical win, driving urgency and focus with our customers, in order to rapidly advance our opportunities across the region
- Partner with LangChain’s regional sales leader, with shared accountability for revenue outcomes and customer success
- Lead technical strategy on our most strategic enterprise opportunities, engaging directly with senior technical and business stakeholders to shape evaluations, architecture, and solution design
- Differentiate LangChain in competitive environments, clearly articulating our technical advantages, product vision, and unique expertise in building and deploying agents in production
- Set and uphold the technical bar for deployed engineering, staying close to the product and modeling what excellent customer-facing engineering looks like
- Co-create global playbooks and operating practices, contributing regional insights while maintaining strong global consistency
- Develop future leaders, building a strong bench of deployed engineers and managers
Requirements:
- 10 years of experience in sales engineering, solutions architecture, engineering, or similar customer-facing technical roles at a dev tools, AI, or infrastructure company
- Proven experience leading and scaling technical GTM teams
- Deep technical expertise — you're not a stranger to Python, and are well-versed in software engineering, platform engineering, and solutions architecture disciplines
- Experience working with or selling to developers and engineering-led buyers
- Strong track record of leading complex enterprise technical engagements and building trust with senior stakeholders
- Exceptional communication and technical storytelling skills, with the ability to simplify complex concepts and influence executive audiences
- A bias for action, comfort with ambiguity, and a consistently high bar for excellence
- Familiarity with genAI, agents, observability, or open source software
- Experience as an early member of a startup GTM organization