Delivery Manager

Job Title: Delivery Manager
Job Location: Dallas, USA
Job Type: Contract

Job Description:

• Manage end-to-end delivery of projects/programs, ensuring successful execution within agreed timelines, budget, and quality parameters.
• Coordinate and manage onsite and offshore teams, ensuring seamless collaboration, communication, and productivity across geographies.
• Drive project planning, execution, tracking, and reporting using Agile and/or hybrid methodologies.
• Ensure strong delivery governance, including status reporting, milestone tracking, and risk management.
• Identify, track, and mitigate project risks, issues, and dependencies proactively.
• Define and monitor key performance indicators (KPIs) for delivery quality, productivity, and customer satisfaction.
• Collaborate with business, technical, and client stakeholders to ensure alignment on scope and expectations.
• Drive quality assurance practices, including test automation, defect management, and CI/CD quality gates.
• Support and promote automation frameworks and engineering best practices (Java, Selenium, Playwright, API testing, etc.).
• Contribute to AI and digital transformation initiatives, including adoption of GenAI tools for productivity and delivery optimization.
• Ensure adherence to organizational standards, processes, and compliance requirements.
• Mentor and guide project teams to foster a delivery excellence and ownership mindset.

Required Experience & Skills

• 15+ years of experience in IT services, application development, or project/program delivery.
• Strong experience managing onsite offshore delivery models.
• Expertise in Agile / Scrum / Hybrid delivery methodologies.
• Strong understanding of software engineering and QA practices, including:
  • Java / J2EE
  • Selenium WebDriver
  • Playwright
  • API testing tools
  • CI/CD pipelines (Jenkins, GitLab, etc.)
• Experience in managing multi-team, multi-technology environments.
• Experience in managing Large Managed Services Programs
• Strong stakeholder management and client-facing experience.
• Experience in risk management, governance, and delivery reporting.
• Exposure to AI/ML or GenAI-based transformation initiatives is preferred.
• Strong analytical, problem-solving, and communication skills.