Need - Network Services Manager - Austin,Texas(Hybrid) - Locals Only

Hi, The Following
Requirement are given below Role: Network Services Manager Location: Austin, Texas (Hybrid)
Client: State of Texas

Department: DFPS (Department of Family and Protective Services)
Duration: 12 Months
Experience: 12+ Job Description:

• Provide

leadership and oversight of Network Services operations, including WAN, LAN,
wireless, SD-WAN, and network security platforms

• Oversee

daily operational activities, including incident management, problem
resolution, and service availability

• Serve

as escalation point for high-priority network and infrastructure issues

• Coordinate

and prioritize workload across Network Services teams, including infrastructure
and security-focused functions

• Support

ongoing and planned initiatives, including:

• SD-WAN

implementation and optimization

• Network

monitoring and observability tools (e.g., ThousandEyes, AppDynamics)

• Security

integrations (e.g., Secure Workload, NGFW, identity services)

• Provide

vendor coordination and oversight for network-related services and contracts

• Ensure

compliance with Agency security standards, policies, and regulatory
requirements

• Participate

in change management processes and ensure proper documentation and approvals

• Collaborate

with Infrastructure Engineering, Data Center, Telecom, and Security teams to
support cross-functional initiatives

• Provide

status reporting, risk identification, and mitigation planning to leadership

• Maintain

documentation of network architecture, processes, and operational procedures

• Support

knowledge transfer and continuity planning for the return of the permanent
Network Services Manager

Candidate Skills and
Qualifications

• Minimum

of 7 years experience performing supervisory/management work including
providing clear direction to subordinates; promoting teamwork and motivating
others to accomplish goals

• Minimum

of 7 years of experience with administration, maintenance, and design
of Cisco VoIP solutions is required

• Minimum

of 5 years experience managing a networking team in a highly complex
environment

• Experienced

with implementation and support of 24x7x365 network, voice, and video
environment.