Coordinator I, Licensing

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

*We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.

The purpose of this on-site job is to provide administrative and research support to the Licensing team to maintain operational licenses and permits across the company’s multi‑state footprint.

Essential Functions    

1. Support timely renewals, payments, and compliance documentation.
2. Ensure accurate records in company’s licensing database system, Avalara License Management (ALM)
3. Research, monitor, and update state/local licensing requirements impacting store operations and other business activities.
4. Communicate professionally with internal stakeholders and regulatory agencies.
5. Support Licensing Specialists on daily licensing tasks and special projects, as instructed.
6. Perform other tasks, as needed.

Qualifications

•  This position requires candidates to be legally authorized to work in the United States without employer sponsorship
• Associate degree or a minimum of 2 years related experience.
• Related experience in accounting, tax, real estate, compliance, legal support/paralegal, or title/mortgage operations preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Understanding of compliance principles and confidential information handling.
• Highly organized; strong attention to detail and time management
• Clear verbal and written communication
• Ability to work independently and collaboratively; exercise sound judgment and escalate as needed
• Prioritize and adapt to changing demands; manage multiple tasks, meet deadlines, and maintain urgency

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines