I. Job Summary
Manage the transportation department of one or more locations within assigned region; providing leadership within the locations as assigned. Act as liaison between customers, operations, CSRs, sales, and other support teams.
II. Essential Duties and Responsibilities
- Selects, trains, and develops an effective and efficient staff:
- Makes every reasonable effort to select, train, and develop qualified, diverse workforce.
- Establishes and communicates performance standards and objectives; conducts performance appraisals.
- Recommends salary adjustments, promotions, transfers and dismissals.
- Monitors operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources.
- Responsible for driver debriefs and TSSW audits.
- Counsels employees on educational and job opportunities, which will enhance their career development, and keeps staff informed of current problems, changes, and new developments in the department and company by conducting periodic meetings.
- Administers all Company policies and procedures, communicates to staff, interprets, as necessary, and ensures compliance and safety.
- Monitors and ensures that employees are performing their functions safely and productively. Makes recommendations for changes or improvement, when necessary, in order to prevent accident or injuries.
- Monitors department work productivity, reports on trends, and recommends and implements changes to continually improve work productivity.
- Develops subordinate managers and/or supervisors, particularly in the management techniques of planning, organizing, leading and controlling through continued coaching and feedback on performance.
- Is an active member of the Safety Improvement Committee (SIC) and drives safety through attendance of periodic CSR meetings.
- Maintains a positive relationship with all vendors which help facilitate the operation of the truck fleet, plant operation and building maintenance.
- Analyze profit and loss reports pertaining to the transportation department.
- Oversees and participates in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all CSRs and equipment.
- Ensures DQF, DOT Logs and VCR are accurate and complete; must maintain DOT files.
- Maintain high level of customer satisfaction through customer site visits.
- Analyze transportation production reports to ensure improved productivity and reduce expense. Oversee routes and reroutes based on reporting results. Assist with route rebalance initiatives.
- Review, analyze and approve payroll hours to ensure overtime hours are necessary and all employees are working efficiently.
- Communicates proactively with Transportation and Plant personnel in order to ensure the prompt and accurate servicing of customers.
- Performs other related duties as required or requested.
- Facilitate customer offsite conversions.
- Lead the accident investigation process of determining root causes of accidents, on the-job-injuries, property damage, and close calls in order to prevent them from happening again.
- Manage acquisition integration initiatives.
- Perform other duties and responsibilities, as assigned.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) in related field.
- 7 years of industry related experience or the equivalent in related work experience,
- Driver's License
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
ABOUT WM
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.