Coretelligent is a company that partners with growing, highly regulated organizations to provide secure and dependable IT environments. They are seeking a Senior Technical Project Manager to lead the delivery of client-facing IT infrastructure and transformation projects, ensuring alignment across teams and managing multiple concurrent projects.
Responsibilities:
- Lead end-to-end delivery of client-facing technical projects, including cloud migrations, Microsoft 365 implementations, infrastructure upgrades, and network deployments
- Serve as the primary point of contact for clients throughout the project lifecycle, ensuring clear communication, alignment, and expectations
- Partner closely with engineering teams to plan, schedule, and execute project work across multiple active engagements
- Develop and manage project plans, timelines, milestones, and deliverables while balancing scope, budget, and deadlines
- Coordinate internal resources across Remote Support, Systems, Security, and Field Services teams to ensure successful delivery
- Identify risks, dependencies, and blockers early, and proactively drive resolution or escalation
- Ensure all project work is properly documented, including scope, configurations, decisions, and handoffs to support teams
- Manage multiple concurrent projects in a fast-paced environment while maintaining high quality and attention to detail
- Provide regular status updates to clients and internal stakeholders, including progress, risks, and next steps
- Drive accountability across teams to ensure projects are delivered on time and meet client expectations
Requirements:
- 8–12+ years of project management experience within IT services, managed services (MSP), or consulting environments
- Proven experience managing client-facing technical projects involving infrastructure, cloud, or Microsoft technologies
- Strong understanding of environments involving: Microsoft 365, Azure, Entra ID, Intune, Active Directory and endpoint management, Networking fundamentals (firewalls, switches, VPNs, wireless)
- Experience managing multiple concurrent projects across different clients and priorities
- Strong stakeholder management skills, with the ability to communicate effectively with both technical and non-technical audiences
- Hands-on experience coordinating engineering teams and understanding technical dependencies
- Experience with project management tools such as ServiceNow, Jira, or similar platforms
- Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment
- PMP certification preferred; Agile certifications (CSM, PSM) are a plus but not required