VOIP Engineer

Hi All,

Hope you are doing well,

Note: The candidates must be local to Austin, TX nearby location, have 13+ years of experience

We do have the role of VOIP Engineer with our client. Below I have shared the detailed job description. Let me know if you are interested in discussing this role further.

Title: VOIP Engineer

Location: Austin, TX (Hybrid Onsite)

Duration: 12-24 Months

Responsibilities:

• Experience performing supervisory/management work including providing clear direction to subordinates; promoting teamwork and motivating others to accomplish goals.
• Experience with administration, maintenance, and design of Cisco VoIP solutions is required.
• Experience managing a networking team in a highly complex environment.
• Experienced with implementation and support of 24x7x365 network, voice, and video environment.
• Provide leadership and oversight of Network Services operations, including WAN, LAN, wireless, SD-WAN, and network security platforms
• Oversee daily operational activities, including incident management, problem resolution, and service availability
• Serve as escalation point for high-priority network and infrastructure issues
• Coordinate and prioritize workload across Network Services teams, including infrastructure and security-focused functions
• Support ongoing and planned initiatives, including:
• SD-WAN implementation and optimization Network monitoring and observability tools (e.g., Thousand Eyes, App Dynamics) security integrations (e.g., Secure Workload, NGFW, identity services)
• Provide vendor coordination and oversight for network-related services and contracts
• Ensure compliance with Agency security standards, policies, and regulatory requirements
• Participate in change management processes and ensure proper documentation and approvals
• Collaborate with Infrastructure Engineering, Data Center, Telecom, and Security teams to support cross-functional initiatives
• Provide status reporting, risk identification, and mitigation planning to leadership Maintain documentation of network architecture, processes, and operational procedures
• Support knowledge transfer and continuity planning for the return of the permanent Network Services Manager.

Thanks and Regards,